Terms and Conditions
Effective Date: July 27, 2025
These Terms and Conditions (the "Agreement") govern your use of the website located at https://k23.ltd (the "Website"), operated by K23 Limited ("we," "us," or "our"). By accessing or using the Website, purchasing any product or service from us, or otherwise interacting with K23 Limited, you agree to be legally bound by this Agreement. If you do not agree with any part of this Agreement, you must refrain from using our Website.
1. Company Information
K23 Limited is a registered business in Canada, providing custom goods such as stickers, pet tags, car accessories, and related products.
2. Products and Orders
All products offered are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders at our sole discretion. Product images are for illustrative purposes only and actual products may differ.
Customized and personalized products (including but not limited to engraved or epoxy dog tags) are created based on the specifications submitted by the customer. K23 Limited shall not be liable for inaccuracies resulting from incorrect or incomplete information provided by the customer.
3. Pricing and Payment
All prices are in Canadian Dollars (CAD) unless otherwise stated. We reserve the right to change pricing without prior notice. Payment must be made in full at the time of purchase using accepted payment methods available on the Website.
4. Shipping and Delivery
We ship across Canada and to select international destinations. Estimated delivery times are provided for convenience and are not guaranteed. We are not responsible for delays, lost shipments, or other issues arising during transit once items have been dispatched. Please refer to our shipping policy [here] for more details.
5. Refunds, Returns, and Exchanges
Please refer to our Refund Policy [here] for full details. Custom or personalized items are not eligible for return or refund unless proven to be defective or damaged upon arrival. Refunds, if approved, will be issued to the original method of payment within seven to ten (7–10) business days following receipt and inspection of returned merchandise.
6. Customer Obligations
Customers agree to provide accurate and current personal and order information. You are responsible for all consequences, financial or otherwise, that result from inaccuracies or misrepresentations.
7. Intellectual Property Rights
All content, including text, graphics, logos, images, and design elements on the Website, are the intellectual property of K23 Limited or its licensors and are protected by copyright and trademark laws. Use or reproduction without express written permission is strictly prohibited.
8. Limitation of Liability
To the maximum extent permitted by applicable law, K23 Limited shall not be liable for any indirect, incidental, punitive, or consequential damages, including but not limited to loss of data, profit, or goodwill, arising from your use of the Website or any products purchased.
9. Amendments
We reserve the right to modify this Agreement at any time without prior notice. Revisions will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the modified Terms.
10. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Province of New Brunswick and the federal laws of Canada applicable therein.
11. Privacy Policy
Please review our Privacy Policy [here] to understand how we collect, use, and safeguard your information.
12. Contact Information
For inquiries or concerns regarding these Terms and Conditions, you may contact us at:
K23 Limited
Email: contact@k23.ltd
Phone: 1 (506) 800-5656
Website: https://k23.ltd